Privacy Policy


The Net Pc Expert Privacy Policy which is an integral part of Terms of Service, is incorporated here by reference. If you have not yet reviewed the Net Pc Expert Privacy Policy, then please do so prior to agreeing to these Terms of Service. You agree that beyond the Personal Information identified in the Privacy Policy, any information or data disclosed or sent to Net Pc Expert over the telephone, electronically or otherwise, is not confidential or proprietary to you.


Net Pc Expert, collects your Personal Information only where it is required in order to provide you the best services and products available. By maintaining an accurate customer database, we are able to send notifications via e-mail to keep you informed about the status of your orders or accounts and to provide updates and technical notices. These messages are essential to the maintenance of your subscription and the functionality of our products and services. Net Pc Expert does not intentionally collective "sensitive personal information," which induces, for example, Personal Information specifying medical or health conditions, racial or ethnic origin, or trade union membership.

Net Pc Expert, collects your Personal Information at a variety of points, including when you visit the Web Site, subscribe a service letter, place an order, (which may require you to provide Personal Information, including a credit card number, to our payment provider PayPal), sign in Net Pc Expert client, request services or take part in other activities on our Web Site. When you register or subscribe our service letter, you will be provided with an option to opt-out of receiving promotional information on our products and services. Please be aware that if you prefer not to provide us with your Personal Information, because such information may be necessary for us to provide certain services, we may not be able to, or may choose not to, make such services available to you.

Net Pc Expert is committed to protecting your privacy. Net Pc Expert will not, under any circumstances, rent or sell your Personal Information, nor does Net Pc Expert trade or exchange mailing lists with any other organization. Net Pc Expert may disclose your Personal Information, or other information that we receive in the course of our interactions with you, when we believe that disclosure is (a) required by law, (b) necessary to protect the rights, property or safety of Net Pc Expert or its employees, its customers, or others, and/or (c) is necessary to comply with a lawful request, court order, or legal process served on Net Pc Expert. If you choose to contact Net Pc Expert via Net Pc Expert client or online chat, there will be no information stored by Net Pc Expert. However, you may be asked to provide an email address and a valid username to get properly supported.


Net Pc Expert, uses "cookies" to collect non-Personal Information that enables us to better understand and improve the usability, performance and effectiveness of Net Pc Expert's Web Site, and for reporting purposes to track sales. The information that Net Pc Expert collects is not personally identifiable and contains no Personal Information. Cookies are unique text files sent to your browser and stored on your computer. We do not store any Personal Information with these cookies. If you do not want Net Pc Expert to attach cookies to your browser, you can set your browser options to reject cookies or notify you when the Web Site tries to put a cookie in your browser software.


Unless otherwise specified, the Services, Materials and Software are for your personal and non-commercial use in addressing matters covered by your Service Plan. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Services, Materials, or Software. Any Services, Materials, and Software are available only in connection with Services under a valid Service Plan.


As a condition of your use of the Net Pc Expert Portal or any Services, you will not use the Materials, Software or Services for any purpose that is unlawful or prohibited by these Terms of Service. You may not use the Services, Materials, or Software in any manner that could damage, disable, overburden, or impair any Net Pc Expert server, or the network(s) connected to any Net Pc Expert server, or interfere with any other party's use and enjoyment of any of the Net Pc Expert Portal, the Materials, Software or Services. You may not attempt to gain unauthorized access to any Net Pc Expert Portal, the Materials, Software or Services, other accounts, computer systems or networks connected to any Net Pc Expert server or to any of the Net Pc Expert Portal, the Materials, Software or Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any Net Pc Expert Portal, the Materials, Software or Services or information through any means other than that specifically permitted to you under a Plan Order.

FAIR USAGE POLICY; SUSPENSION OR TERMINATION OF SUBSCRIPTION: Though Net Pc Expert, has no limits on the amount of online support requests a Subscription based plan user may make during the subscription period, however, each Subscriber's use of the support services for the subscription based plans are subject to Net Pc Expert's "fair use" policy. Under this policy, if at any time, in Net Pc Expert's sole discretion, a subscription based plan user is found to be abusing the service by exceeding the level of use reasonably expected from someone using a Subscription based Plan for individual use, then Net Pc Expert reserves the right to suspend or terminate Subscriber's Subscription Services. In addition, Net Pc Expert reserves the right to suspend or terminate any Subscription Services of any Subscriber that Net Pc Expert, in its sole discretion, determines are being used (a) fraudulently, (b) by any person other than Subscriber, or (c) for any computer system other than a Registered System. User may terminate the Service at any time by giving written or electronic notice to Net Pc Expert; provided, however, that User will not be entitled to a refund of any fees prepaid by User for the Service.


Net Pc Expert, reserves the right to amend the Terms and Condition, and the Net Pc Expert Portal at any time by (a) posting a revised version of the Terms of Service on the Net Pc Expert Portal, or by (b) sending information regarding any amendment to the Terms of Service to the email address you provide to Net Pc Expert in connection with registration. You are responsible for regularly reviewing the Net Pc Expert website to be notified of any amendments to the Terms of Service. Your use of the Net Pc Expert Portal, or the Services after an amendment to the Terms of Service shall be deemed acceptance by you of the amended Terms of Service